FINDING AND KEEPING GOOD PEOPLE

So many of the things we took for granted in the past are changing rapidly.  Low unemployment rates, disruptions in the marketplace, big data and online recruiting and the fact that it is just more competitive than ever for attracting quality people. This sets a scenario of  using the best selection skills and techniques to  obtain engaged associates. The selection, onboarding and training of associates, create a workplace experience. This process is, without question, one of the most important management responsibilities and one that will produce great success.

LEADERSHIP VS MANAGEMENT

What do you think the difference is? Do you want to be a “boss” or do you want to be a “leader”?  This session articulates differences in leading as opposed to just managing. It demonstrates the qualities and practices of effective leadership.  In simple terms…You manage stuff—you lead people.

DEVELOPING A POSITIVE WORKPLACE CULTURE

Every business environment has a culture…what is yours? Southwest Airlines, Apple Stores, Trader Joes and Zappos----what do these companies have in common? They have unique business cultures. Workplace cultures can be positive or negative, creative or boring, dynamic or uninspiring. Cultures can be filled with fear or beaming with promise. This session will help you to create a positive and productive work environment that will help your company reach its goals.

EFFECTIVE LEADERSHIP FOR BETTER PERFORMANCE

With wages continuing to increase, competition intensifying and disruption in the marketplace—how well your team performs is of paramount concern. What is unfortunate, 70% of associates are not clear on what is expected from them. Effective Leadership, addresses the situation when there is a difference between what is expected, and the performance provided. This session will help you to provide quality feedback to improve performance.